If you are not satisfied with the product you ordered or if you have changed your mind about your purchase, you have the term of fourteen (14) business days provided by Italian law.
The authenticity label and the security seal must be intact. The item / accessory must not have been worn or damaged, they must be returned with all labels and tags attached, including all the original packaging and accessories received with the order. Footwear and accessories must be returned in their original undamaged box
The item / accessory can be tested once for the sole purpose of verifying its correct fit and taking care not to wear accessories that could damage it during the test
The return of the purchased product within the terms above replaces, in any event, the written communication provided for in art.52 of Legislative Decree 21 of 21 February 2014.
You will be refunded, within fourteen (14) business days, of the amount paid for the returned product, including shipping costs, if applied at the time of purchase, by the method you used to make the payment.
The return is free only in Italy
Europe and the rest of the world: shipping costs and possible customs charges are charged to the customer.
For returning an item by post, you must return it within fourteen (14) days after delivery to the following address:
Dolce e Bizzarro S.r.l.
Piazza Martin Luther King 87036 Rende (CS)